01
Listen, then challenge
I listen closely, ask a lot of questions, and keep digging until we find the real problem. I’m not afraid to challenge the brief—or my own assumptions—before jumping to conclusions.
Hello, I’m Carol Kim!
Multidisciplinary designer with a curiosity for behavioral science and research, turning intricate problems into simple, elegant solutions.
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Product Design
A/B Test
Experiments lets Talon.One customers A/B test promotions — so they know which incentive actually earns its keep.
Product Design
Password
Risks Dashboard
A dashboard that flags fraud and campaign mistakes before either one quietly drains the margin.
Product Designer
Password
Resource Plus
A resource-planning platform that helps airlines assign ground staff to the right task, at the right time.
Product Designer
Password
Gate Plus
A gate-management tool that helps airport teams match every aircraft to the right gate, fast.
How I work
Three moves on repeat
02
Make it, break it, share it
I like designing, iterating, and getting things in front of people early. The best ideas happen when designers, PMs, and devs build, question, and improve things together.
03
Cook, then taste
Prototype, test, tweak, repeat. I’d rather serve a slightly weird first draft and learn from it than spend hours perfecting something nobody asked for.